IJSRP, Volume 12, Issue 12, December 2022 Edition [ISSN 2250-3153]
Hassan Abdiaziz Mohamed and Prof. Kennedy Mutundu
Abstract:
Operating under the restrictions imposed by the Covid-19 was difficult for most firms. Challenges for SMEs were more severe than for other enterprises due to a considerable decline in demand for goods and services. Thus, the study examined the effect of the Covid 19 Pandemic on customer service by small and medium enterprises in Garissa Township Ward, Kenya. The study employed a descriptive research design with a sample size of 387 locals from Garissa County.