International Journal of Scientific and Research Publications

IJSRP, Volume 12, Issue 10, October 2022 Edition [ISSN 2250-3153]


The effect of e-Banking on Tanzania commercial banks’ Return on investments: A case of CRDB bank in Same district Kilimanjaro Region
      Fadhili E. Maseko
Abstract: The objective of the study is to assess the performance of electronic banking on Return on Investment of CRDB Bank. There is a mixed result on relationship between e- banking, bank performance. A survey design was adopted wherein CRDB branches in Same district were involved. The study collected information from 120 respondents, out of whom 100 were bank customers and 20 were bank officials. The study established that e-banking played a great role in providing financial services to the customers and that the e-banking has a positive effect on return on investment of CRDB bank. The study recommends, BOT to issue policies and guidelines which will help bank customers, on dealing with electronic banking and there is a need to have proper laws on adoption and cover of E-banking as the Banks and Financial Act of 2006 do not cover the E-banking practice.

Reference this Research Paper (copy & paste below code):
Fadhili E. Maseko (2022); The effect of e-Banking on Tanzania commercial banks’ Return on investments: A case of CRDB bank in Same district Kilimanjaro Region ; International Journal of Scientific and Research Publications (IJSRP) 12(10) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.12.10.2022.p13082

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