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International Journal of Scientific and Research Publications

IJSRP, Volume 13, Issue 11, November 2023 Edition [ISSN 2250-3153]


Assessment of the Relationship between Mobile Banking Usage and Customer Satisfaction amongst University Students in Mombasa County, Kenya
      Farzana Mohamedhanif Khan, DR. Kennedy Okemwa Nyariki
Abstract: The mobile revolution and technology innovation have significantly changed the banking sector. As a result, the banking sector has become one of those that is most dependent on consumer markets adopting new technology. By removing distance and time restrictions, the modern mobile revolution has not only made it possible for individuals to connect with one another globally but has also greatly improved the lives of many by giving them access to basic financial services through phone-based money storage and transfer.

Reference this Research Paper (copy & paste below code):
Farzana Mohamedhanif Khan, DR. Kennedy Okemwa Nyariki (2023); Assessment of the Relationship between Mobile Banking Usage and Customer Satisfaction amongst University Students in Mombasa County, Kenya; International Journal of Scientific and Research Publications (IJSRP) 13(11) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.13.11.2023.p14317

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