IJSRP, Volume 13, Issue 11, November 2023 Edition [ISSN 2250-3153]
Tennakoon Mudiyanselage Indika Sujith Priyantha, Weligamage Dedunu Chandrananda Udeni Dias, Wathsala Dilini Kumari Wijesinghe, Lalith poddalgoda
Abstract:
Excellent external customer services heavily depend on satisfied internal customers (staff). Studies on internal customer care practices in Sri Lankan governmental healthcare institutions are limited.
Tennakoon Mudiyanselage Indika Sujith Priyantha, Weligamage Dedunu Chandrananda Udeni Dias, Wathsala Dilini Kumari Wijesinghe, Lalith poddalgoda
(2023); Staff satisfaction Evaluation towards Financial perspectives of Internal Customer Care Practices at a tertiary care hospital, Sri Lanka; International Journal of Scientific and Research Publications (IJSRP)
13(11) (ISSN: 2250-3153), DOI: http://dx.doi.org/10.29322/IJSRP.13.11.2023.p14357
